Short rental service 

 

Looking for expert property management for your tourist rental in Croatia? With 15 years of experience, we specialize in managing short-term rentals across the beautiful regions of Split, Trogir, Omis, Makarska, Sinj, Imotski, and Vrlika. Our comprehensive services cover everything from guest communication and booking management to cleaning, maintenance, and legal compliance. We help maximize your rental income while ensuring a seamless experience for both you and your guests. Whether you're a first-time host or an experienced property owner, we take care of every detail so you can enjoy the rewards of renting in one of Croatia's top tourist destinations.

 

Advanced Technology for Smarter Short-Term Rentals

Our short-term rental service is built on the integration of modern technology to maximize your property's potential. We utilize advanced pricing algorithms that analyze market trends, local demand, and seasonal variations to ensure your property achieves optimal occupancy rates and revenue. Our systems also offer seamless management solutions, including automated booking platforms, smart home integration, and real-time reporting, giving you full transparency and control. By combining innovative solutions with our personalized approach, we make managing your short-term rental efficient, profitable, and hassle-free.

 

Services

Basic rental 

We offer a range of specialized services tailored to meet your individual needs.

Plus rental 

We offer a range of specialized services tailored to meet your individual needs.

Ultimate rental 

We offer a range of specialized services tailored to meet your individual needs.

  • Guest Communication & Booking Management
  • Check-in & Check-out Assistance
  • Cleaning & Linen Services
  • Property Maintenance & Repairs
  • Key Exchange & Security
  • Welcome Pack & Guest Essentials
  • Interior Design & Staging
  • Marketing & Listing Optimization
  • Laundry & Towel Service
  • Emergency Support & 24/7 Assistance
  • Dynamic Pricing Algorithms for Maximum Revenue
  • Smart Home Integration for Convenience and Efficiency
  • Real-Time Reporting for Transparent Performance Tracking

Frequently asked questions

What does a property management business for short-term rentals do?

We handle all aspects of managing your property for short-term rentals, including listing creation, guest communication, cleaning coordination, maintenance, pricing strategies, and compliance with local regulations.

 

Why should I hire a property management company?

Hiring us saves you time, ensures your property is professionally managed, maximizes your rental income, and provides guests with an excellent experience.

 

What services do you provide?

Listing creation and optimization

- Check in and check out

- House tours at arrival

- Welcome packages for your guests 

- 24/7 service for your guests and you

- Guest communication and booking management

- Dynamic pricing strategies

- Professional cleaning and maintenance coordination

- Compliance with local laws and regulations

- Performance reports

How do short-term rentals compare to long-term rentals?

Short-term rentals can yield higher income and offer greater flexibility, but they require more active management due to frequent guest turnover and maintenance needs.

 

Do you handle emergencies or guest issues?

Yes, we offer 24/7 support for guest inquiries and emergencies, ensuring your property is well-managed at all times.

 

Do you provide cleaning services?

We coordinate professional cleaning services between guest stays to maintain high standards and ensure positive reviews.

 

 

How do you handle property maintenance?

We work with trusted local contractors to address maintenance issues promptly and ensure your property remains in excellent condition. 

 

 

How is pricing determined for my property?

We use dynamic pricing tools to adjust rates based on demand, seasonality, and market trends to maximize your revenue.

 

 

What are your fees for short rental services?

We work with different short term rental packages. Basic, Plus, Ultimate and custom. Please check our up to date price list at the pricing page

 

How and when do I get paid?

Rental income is typically deposited into your account immediately after deducting our management fees and any applicable expenses. It is also possible that the guest pay directly into your account 

 

Are there any hidden fees?

No, we operate transparently, and all fees are outlined in our agreement. Any additional expenses, like repairs, will be discussed with you beforehand.

 

What type of properties do you manage?

We manage all types of properties, including apartments, houses, vacation homes, and multi-unit buildings. Also special rentals like tents, caravans, treehouses and everything you come up with.

 

Do I need to furnish my property?

Yes, short-term rentals require fully furnished spaces. We can assist with furnishing or recommendations to ensure your property appeals to guests.

 

Are there legal requirements for hosting in my area?

Yes, we help ensure your property complies with local regulations, including permits, taxes, and zoning laws.

Do I need to ensure my property?

Yes, we recommend obtaining specific short-term rental insurance for your property. Some platforms also provide limited coverage, which we can help you navigate.

 

How do you screen guests?

We use booking platforms with guest review systems and verify guests' profiles to minimize risks. Also during our 15 years journey we have loads of regular trusted guests 

 

How do you ensure guests have a great experience?

We handle all guest communication and provide 24/7 support to address their needs quickly. Our team ensures the property is clean, well-maintained, and stocked with quality essentials. We also offer personalized recommendations and clear instructions to make their stay seamless and enjoyable. Also we advise guests about day trips and highlights in the area. Welcoming the guests is an essential aspect for us, as the first experience is essential for the rest of the stay.

 

What if a guest damages my property?

We manage damage claims through the booking platform’s resolution process or any security deposits you choose to require. We organize insurance claims, making reports of the damage and bill the guests extra when they leave the property damaged. During check out we make sure to check the property thoroughly and take photos as proof. 

 

How do I sign up for your services?

Contact us to schedule a consultation. We'll discuss your property, goals, and our management process.

 

How long does it take to set up my property?

The setup process, including preparing the property, creating listings, and onboarding, typically takes 1-2 weeks, depending on your property’s readiness.

Keep in mind that legal documentation can take longer in Croatia

 

 

Can I still use my property?

Yes, of course. Let us know your preferred dates, and we’ll block them on the calendar for your personal use.

 

Do you provide performance updates?

Yes, we offer regular reports detailing bookings, earnings, guest feedback, and property performance metrics.

 

Can you manage multiple properties?

Absolutely! We specialize in managing portfolios of all sizes, ensuring consistent quality and performance.

 

How do you handle cancellations or last-minute bookings?

We manage cancellations according to platform, ours or your policies and adjust listings to accommodate last-minute bookings whenever possible.